“From day one, MMB seemed to be highly personable. Shortly after choosing MMB, I realized I had made the right decision. The staff is exceptionally hard working, always accessible, and eager to help in the way I need.”
DR. JOHN K. ZAFARANLOO
Business Challenges
Before choosing MMB, Dr. John K. Zafaranloo was not getting the services from any other vendor. He was doing everything on his own. Major obstacle the client was facing, include:
- Rising cost to operate the practice along with the lowering insurance reimbursements.
- Need for referral authorizations on almost everything.
- Insurance companies have been progressively lowering or not paying at all for ancillary testing.
Strategic Planning & Solution
Before choosing MMB, Dr. John K. Zafaranloo was not getting the services from any other vendor. He was doing everything on his own. Major obstacle the client was facing, include:
- Accurate and timely claim submission for enhanced efficiency.
- Authentic verification of claims and timely follow-up with patients for obtaining accurate insurance information.
- AR follow-up for outstanding claims.
- Reduced claim denial rate after careful analysis and management.
- Minimized rate of billing errors.
- Detailed performance tracking reports to the client daily.
- Improved and faster reimbursement rate
Results
Before choosing MMB, Dr. John K. Zafaranloo was not getting the services from any other vendor. He was doing everything on his own. Major obstacle the client was facing, include:
- Neat and clean claim submission and filing to insurance companies.
- Improved operational efficiency.
- Consistent access to information needed.
- Getting fruitful suggestions about new business opportunities to increase revenue.
About Client
John K. Zafaranloo is a medical provider practicing in a small private clinic in Staten Island, New York. Before us, the client was not getting the services from any other vendor. He was doing everything on his own.
To better evaluate our billing services, the client asked us to deliver our services first on a trial basis. After getting satisfied with our high-end tracking and performance reports, the client confirmed to utilize our billing services for his medical center in New York.
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